Refund policy
Because of the digital nature of our products, all sales are final.
Once a digital file has been downloaded or accessed, we are unable to offer refunds, returns, or exchanges. By purchasing, you agree to these terms.
Exceptions
If you experience an issue accessing your file or believe you purchased in error, please contact us within 5 days of your order. We are happy to assist with:
- File access problems
- Duplicate orders
- Incorrect file formats
Please email us at grounded.scholars.editorial@gmail.com with your order number and a description of the issue.